Shipping policy
MOZA STORE Shipping Policy
Worldwide Shipping
At MOZA STORE, we offer worldwide shipping so that our products can reach any part of the world. Below you will find details about our shipping times and costs.
Processing Times
All of our products are made on demand, which means we start producing your order once we receive it. Processing times are between 2 to 7 business days, depending on the type of product.
Estimated Shipping Times
- United States: 3-7 business days
- Europe: 6-10 business days
- Canada: 5-10 business days
- Australia and New Zealand: 7-14 business days
- Asia and the Pacific: 10-20 business days
- Latin America: 10-20 business days
- Rest of the world: 10-30 business days
These times are estimates and may vary depending on the destination and the season.
Shipping Costs
Shipping costs are automatically calculated at checkout based on your location and the weight of the products in your cart.
- Standard shipping: Varies depending on destination and package weight.
- International shipping: Prices may vary depending on the region.
Taxes and Duties
Depending on your country of residence, international shipments may be subject to taxes, import duties, and customs fees. These fees are not included in our shipping prices and are the customer's responsibility. We recommend checking your local customs policies before making a purchase.
Order Tracking
Once your order is shipped, you will receive an email with tracking information so you can track your shipment in real time.
Shipping Issues
If you encounter any issues with your order's shipment, please contact our customer service team at info@mozastore.com as soon as possible so we can assist you.